Ever feel you always have 10 tabs open mentally?
It must be gruesome to get through all the tasks without losing your notes (and your mind)
And then comes your second brain: NOTION 💫
A tool that is as malleable as your mind
Your “all-in-one workspace” for everything and anything.
It bundles all the most important tools you use for docs and productivity into one place, and then makes it super easy for you to customize it so it can work the way you do.
With Covid came remote work, and remote brought in 100 different collaboration tools
and when all hell breaks loose, you feel...
But, Notion always has your back.
It becomes your all-in-one workspace that combines note-taking, database management, project management, and collaboration tools. It allows you to create custom pages with various content blocks including text, databases, kanban boards, calendars, and embedded media.
To help you visualise, here's a whimsical that includes most of Notion's capabilities (there's more)
Honestly the branches can go on and on...
That's what Notion is known for, to be your one man army.
But what about clickup, coda, airtable you might ask... aren't they the same?
Nope.
ClickUp = All-in on project management. None for thoughtful docs.
Coda = Great for builders. Confusing for everyone else.
Airtable = Great for databases. But your brain doesn’t work in rows and columns.
Notion?
Notion is a shape-shifter. It adapts to you.
You don’t work like a spreadsheet.
You don’t think in tickets.
You work in messy, beautiful, interconnected ways.
That’s what Notion gets.
So, when anyone ask you for a tool suggestion, you say: All you need is Notion!
To get started I did user research calls and I've compiled the answers below for you
Here's my user research call inputs: check out
Quick summary of what I learn from the user calls:
Criteria | ICP 1: The Minimalist Note-taker | ICP 2: The Creative Strategist | ICP 3: The Process-Obsessed PM | ICP 4: The Curious Newbie | ICP 5: The Multi-Tool Juggler |
---|---|---|---|---|---|
Who are they | Pen & paper loyalists trying digital tools | Designers/marketers who love visual planning | PMs or ops leads who use Jira/Asana | New to productivity tools, overwhelmed by choice | Heavy users of multiple productivity tools |
Age | 24–35 | 26–38 | 30–45 | 20–30 | 28–40 |
Gender | Slightly female-skewed | Mixed | Male-skewed | Mixed | Mixed |
Location | Tier 1-2 | Tier 1 | Tier 1 | Tier 1-2 | Tier 1 |
Occupation | Students, junior execs | Marketing, creative, founders | Product, tech, ops managers | Entry-level roles or indie creators | Project managers, power users |
Income | ₹5–15 LPA | ₹12–25 LPA | ₹20–40 LPA | ₹3–10 LPA | ₹25–50 LPA |
Relationship status | Single or newly married | Long-term relationships | Married or parenting | Single | Mixed |
Where they spend time | WhatsApp, Apple Notes, Reddit | Canva, Behance, Slack | Jira, Confluence, Slack | YouTube, Instagram, Reddit | Zapier, Notion, Google Workspace |
Interests | Journaling, wellness, to-do hacks | Storyboarding, systems thinking | Sprint planning, OKRs | Trying new tools, self-improvement | Optimization, templates, automation |
Where they spend money | Stationery, premium mobile apps | Canva Pro, paid Notion templates | SaaS tools, project management | Rarely pays for tools | Will pay for value across tools |
Time vs. Money | Value time more | Balance of both | Time >> Money | Time > Money | Time >> Money |
Pain Points | Too cluttered, steep learning curve | Lacks creative reuse patterns | Weak database UX & cross-functional collab | Blank canvas paralysis | Overlap with other tools, workflow gaps |
Jobs to be Done | Track life/tasks in simple way | Build creative systems | Team-wide SOPs, structured process | Start and not drop off | Integrate multiple tools into one |
Triggers to adopt | Clean UX, beginner templates | Professional workspace kits | Jira/Slack integrations | Hand-holding, guided templates | Powerful dashboards, workflow automations |
Segment | ICP1: Minimalist Note-taker | ICP2: Creative Strategist | ICP3: Process-Obsessed PM | ICP4: Curious Newbie | ICP5: Multi-Tool Juggler |
---|---|---|---|---|---|
Value to User | Medium | High | Very High | Medium | Very High |
Ease of Adoption | High | Medium | Low | Low | Low |
Frequency | Medium | High | Very High | Low | Very High |
Appetite to Pay | Low | High | Very High | Low | Very High |
CAC | Medium | Medium | High | Low | Very High |
Priority Score | Medium | High | Very High | Low | High |
Here's how I did my priority scoring:
Priority Score = (Value to User + Ease of Adoption + Frequency + Appetite to Pay) – CAC
Here's a quadrant depicting the ICP prioritization framework:
Here's a real life testimonial:
It's your notes, your projects, your databases, your calendars - all playing nice together in one sophisticated workspace.
Think of it as the penthouse suite of productivity tools, while everything else is fighting for space in a cramped studio apartment.
Notion is your all-in-one connected workspace for docs, tasks, projects, and knowledge, fully customizable and powered by AI.
It combines the structure of a database, the freedom of a blank page, and the power of automation, so your team can move faster, stay aligned, and build the way your brain works.
Based on my user calls, we'll target two broad personas:
Insight that comes out: “I just want a tool where my tasks, notes, and ideas all live together -without chaos.”
While we’ve got a pretty good sense of how Notion holds its own against tools like Evernote, Google Keep, Trello, and Asana
Now let’s dig deeper and really break it down.
Competitor
Market Position
Revenue (2024)
User Base
Direct Threat Level
Strategic Response Needed
ClickUp
Rising challenger
$100-150M
4M+ users
🔴 HIGH
Feature parity + UX simplification
Coda
Niche builder tool
$30-50M
500K+ users
🟡 MEDIUM
Maintain ease-of-use advantage
Airtable
Data-first leader
$300M+
5M+ users
🔴 HIGH
Strengthen collaboration features
Evernote
Legacy declining
$50-80M
10M+ (declining)
🟢 LOW
Learn from their mistakes
Trello
Simple visual PM
Part of Atlassian
50M+ users
🟡 MEDIUM
Defend simplicity positioning
Obsidian
PKM specialist
$10-20M
1M+ users
🟢 LOW
Monitor knowledge graph trends
Competitor
Primary Value Prop
Secondary Benefits
Weakness to exploit
ClickUp
"Replace all productivity tools"
Feature completeness, customization
Overwhelming complexity, poor UX
Coda
"Docs that think"
Powerful automation, builder-friendly
High learning curve, limited templates
Airtable
"Database made simple"
Data visualization, integration ecosystem
Weak document editing, poor real-time collab
Evernote
"Capture everything"
OCR, web clipper, search
Outdated UX, limited team features
Trello
"Visual simplicity"
Ease of use, quick adoption
Limited functionality depth
Obsidian
"Second brain"
Graph view, offline-first, extensible
Individual-focused, complex setup
Feature Category
Market Leader
Notion's Position
Opportunity Score (1-10)
Task Management
ClickUp
6/10
7 - Room for improvement
Database Functionality
Airtable
7/10
8 - Close competitor
Document Editing
Google Docs
8/10
6 - Strong position
Team Collaboration
Slack/Teams
6/10
9 - Major opportunity
Knowledge Management
Obsidian/Roam
7/10
8 - Growing importance
AI Integration
Notion
8/10
9 - Current advantage
Template Ecosystem
Notion
9/10
5 - Maintain leadership
💜 TAILWINDS
💔 HEADWINDS
Metric | Value | Source/Calculation |
---|---|---|
Total Revenue (2024) | $300–400M | Multiple sources report $300M–$400M |
Total Users | 100M+ | Registered users worldwide |
Paying Customers | 4M | Paying subscribers |
Overall ARPU (All Users) | $3–4/year | $300M–$400M ÷ 100M users |
Paying Customer ARPU | $75–100/year | $300M–$400M ÷ 4M paying customers |
Global productivity management software market size is USD 62.06 billion in 2024 and it's projected to be USD 70.44 billion in 2025 to USD 193.99 billion by 2033
It's growing at a CAGR of 13.5% during the forecast period (2025-2033).
Metric | Definition | Assumptions & Logic | Calculation | Estimated Value |
---|---|---|---|---|
TAM (Total Addressable Market) | Entire global market for productivity, collaboration, and knowledge management software | ~1 billion global knowledge workers × average spend of $60/user/year (based on freemium to enterprise pricing range) | 1B × $60 | $60B |
SAM (Serviceable Available Market) | Portion of TAM that aligns with Notion’s core ICPs: startups, SMBs, enterprise teams, creators | Targeting 15–20% of TAM due to product fit and distribution (PLG, community-led) | $60B × 0.15 | $9B |
SOM (Serviceable Obtainable Market) | Portion Notion can realistically win in 3–5 years | Current: $400M revenue. Ambitious but realistic 5% share of SAM = $450M; stretch target up to $3B | $9B × 0.05 | $450M (current), $1B–$3B (aspirational) |
Channel Name | Cost | Flexibility | Effort | Speed | Scale |
---|---|---|---|---|---|
Organic (SEO, YouTube, Blogs) | Low | High | Medium | Medium | High |
Paid Ads (Google, Meta, YouTube, Reddit) | High | Medium | Medium | High | High |
Referral Program | Medium | High | High | Medium | Medium |
Product Integration (APIs, Slack, Figma, Zapier) | Medium | Medium | High | Slow | High |
Content Loops (Templates, Public Pages, Notion Creators) | Low | High | High | Slow-Medium | Very High |
Quick Analysis:
→ Content Loops take time to build but compound like crazy
→ Paid Ads scale fast but are expensive and less defensible long-term
→ Integrations are sticky, expand accounts, but are slow to activate
→ Referral Programs need constant tuning but have network effects
→ Organic is Notion’s backbone: efficient and scalable.
For Notion, PLG + Community does the heavy lifting 💪🏻 (even the success kid agrees)
Here's the report from Similarweb.
So, for this assignment, the channels that I'll delve deeper into is Content Loops and Product Integrations.
Some users are passionate (really, really, passionate.)
For example: this guy called "ben-something"
He has collated insane amount of information and made this into a mini-website
https://bensomething.notion.site/Binging-With-Babish-69004e64191843e4a8561682aafe9c15
https://bensomething.notion.site/Glastopedia-95b8a9109583489096e371aaa6340e8b
You know the show hot ones? He collated ALL the sauces, episodes and made a kick-ass repository
https://bensomething.notion.site/Hot-Ones-8bc5367e6c9d4b52a1c2b6595cfd8181
Truth be told, you know how I discovered Notion for the first time in my life? Thanks to Ali Abdaal.
I discovered this video 5 years ago when I was a student:
and many more...
He is a productivity guru and he adopted Notion in his life whole-heartedly and influenced me too.
Like Ali Abdaal there is a growing army of Notion champions: creators, builders, indie hackers who organically promote the tool because it changed how they work.
No sponsorship or affiliate push. It was pure obsession 🤌
Another example of Thomas Frank having an ENTIRE SERIES on how to use Notion
Notion also has a pretty strong following in it's own YouTube channel ~312K subscribers
Below is the graph depicting the above:
Long-tail Opportunities:
High-Engagement Questions:
And Notion found the people with organic enthusiasm, built relationships with them, and they became the gas for their organically kindling community fire.
✅ The brand speaks for itself
→ it has dominating brand-related searches and pulling in massive direct traffic (81.4%)
✅ Once they’re in, they stay.
→ The average session duration? 13+ minutes.
→ That’s unheard of in SaaS. They don't just browse, they start building.
✅ Behind the scenes? A solid SEO engine.
→ With 47M+ backlinks and 149K+ referring domains, Notion didn’t just grow from ads or hacks.
→ It grew on the backbone of interest.
→ People link, share, embed, because it’s genuinely useful.
✅ And it’s not just a U.S. story.
→ Japan, South Korea, Brazil, France, Notion has broken into multi-language markets.
→ Notion didn’t force community.
→ They found the early believers: the YouTubers, the creators, the template-makers and just built with them.
→They made Notion sticky
Link to Notion Ambassador Program: https://www.notion.so/notion/Notion-Ambassador-Program-45448f9b8e704c7bab254bd505c4717c
Role | Channels/ Distribution Network |
---|---|
Content Creator | Notion Ambassadors, YouTubers (e.g., Ali Abdaal, Marie Poulin), Template makers |
Content Distributor | YouTube, Twitter, Reddit, Notion Template Gallery, SEO |
Channel of Distribution | YouTube videos, Blog posts, Tweet threads, Public Notion pages, Newsletters |
→ Users create templates
→ Share them publicly
→ Others discover, duplicate, and customize
→ New user acquired
→ They create/share their own
→ Loop continues.
search keywords:
→ content planner
→ resume template
→ startup os
→ productivity template
Metric | Value | Description |
---|---|---|
CAC | $10–$15 | Cost to acquire one paying user via organic + paid blended channels |
AOV | $8/month (or $96/year) | Average revenue per user (among paying customers) |
Margin | ~85% | Notion is a software business with high gross margins |
Frequency | Monthly or Annual | Most users pay monthly; many upgrade to annual for discounts |
Retention | ~3–4 years (avg) | High retention due to embedded workflows and habit-forming usage |
LTV | ~$250–$325 | Lifetime value = AOV × retention × margin |
CAC : LTV | 1:20 to 1:25 | Extremely healthy ratio, showing scalable unit economics |
We already have 2 ICPs:
🧡 ICP3: Process-Obsessed PM
Enterprise/Team buyer, deeply values workflows, ops, and integrations. High revenue, high CAC.
🩷 ICP2: Creative Strategist
Solo creators, marketers, content heads. Medium revenue, low CAC, highly viral potential.
Let’s move ahead with 🩷 ICP2: Creative Strategist for our paid campaign:
→ They’re easier to target on platforms like YouTube, Reddit, Twitter, and Instagram.
→ They are more likely to convert via value-first creative ads (templates, portfolios, creator stacks).
→ They spark content loops by sharing their Notion setups.
Channel | Why It Works for ICP2 |
---|---|
YouTube | They follow creators like Ali Abdaal, Thomas Frank etc |
Active on r/Notion, r/creativity, r/Productivity. | |
Instagram/TikTok | They save + share reels of productivity hacks. |
Twitter/X | They engage with creator tool threads and carousels. |
For Reddit we can target ultra-specific interest groups:
→ r/Productivity: 4M members
→ r/Entrepreneur: 4.7M members
→ Why this'll work? Users are already discussing templates, workflows, comparisons
→ Ideal for reaching early adopters, students, indie makers
→ Notion ambassadors can moderate the chat and guide users
Notion is where your mind breathes.
No folders. No friction.
Just a canvas wide enough for wonder.
Build it messy. Build it wild.
Notion bends beautifully - to how you think.
Here are few ad creatives I've designed for Reddit, Instagram, YouTube, Twitter/X:
Based on my two ICPs that we boiled down to earlier:
🧡 ICP3: Process-Obsessed PM
🩷 ICP2: Creative Strategist
(Focused on structure, workflows, team coordination)
Tools they likely use:
(Focused on ideation, storytelling, and visual execution)
Tools they likely use:
Platform | Monthly Active Users (approx) | % that could realistically convert to Notion |
---|---|---|
Slack | 30M+ | ~0.5–1% → 150k–300k targetable |
Google Workspace | 3B+ | ~0.01–0.05% → 300k–1.5M targetable |
GitHub | 100M+ | ~0.2% → ~200k |
Figma | ~4M | ~1–3% → 40k–120k |
Typeform | ~2M | ~3% → ~60k |
Zapier | ~10M | ~0.5% → ~50k |
Channel Name | Time to Go Live | Tech Effort | New Users (approx Monthly) | Status | Cost of Integration | Integration Priority | Expected ROI | Risk Factors |
---|---|---|---|---|---|---|---|---|
Zapier | 6-8 weeks | Medium | 2,500 | Live | $85K | P0 🚀 | 420% | API rate limits, complex auth flows |
Google Workspace | 8-10 weeks | High | 3,200 | Live | $120K | P0 🚀 | 380% | Enterprise security requirements |
Slack | 4-6 weeks | Low | 2,800 | Live | $45K | P0 🚀 | 650% | Slack app store approval process |
Figma | 6-8 weeks | Medium | 1,800 | Live | $75K | P1 ⭐ | 290% | Design file access permissions |
10-12 weeks | High | 2,200 | Live | $95K | P1 ⭐ | 340% | LinkedIn API restrictions, content policies | |
Canva | 5-7 weeks | Medium | 1,500 | Live | $60K | P1 ⭐ | 320% | Asset licensing, template sharing rights |
Linear | 8-10 weeks | Medium | 900 | Live | $70K | P2 | 180% | Limited market size, dev-focused audience |
Loom | 4-6 weeks | Low | 1,200 | Live | $40K | P2 | 250% | Video embedding limitations |
GitHub | 6-8 weeks | Medium | 1,100 | Live | $65K | P2 | 200% | Developer adoption barriers |
Typeform | 3-4 weeks | Low | 800 | Live | $35K | P2 | 280% | Form response data handling |
Calendly | 4-5 weeks | Low | 600 | Live | $30K | P3 | 220% | Limited viral potential |
ClickUp | 8-10 weeks | High | 750 | Live | $80K | P3 | 140% | Direct competitor to Notion features |
12-15 weeks | Very High | 1,800 | Live | $110K | P3 | 240% | Meta API restrictions, content moderation | |
Zoom | 5-7 weeks | Medium | 500 | Live | $50K | P3 | 160% | Meeting data privacy concerns |
Asana | 6-8 weeks | Medium | 650 | Live | $65K | P3 | 120% | Direct competitor overlap |
The Money Part:
The Time Window:
Who They Want:
The Real Hook: Most affiliate programs pay once and done. Notion pays you every time your referral adds more users to their workspace or upgrades their plan in year one.
Component | Details |
---|---|
Trigger | Share Notion with a friend, get 3 free months of Notion AI |
Incentive | Referrer + referee both get credits (AI, paid features, templates) |
Social Hook | One-click sharing: "I use Notion for X, here’s my setup" |
CTA Placement | Home dashboard, success modal after creating a template, AI pop-up |
Tracking | Unique referral codes, dashboard to track progress |
Referral Program is very relevant for Notion:
→ Notion has a huge individual user base (students, freelancers, creators)
→ Referrals tap into existing user enthusiasm and turn them into distribution engines
→ It's low-CAC and perfect for promoting AI features, paid upgrades, or workspace plans
→ It worked for Dropbox, Canva, Notion templates, and even Notion AI waitlist
But Notion also has a Partner Program:
You Get:
Notion has a cult-like community and over 100M+ users. Integrating with them is like plugging into a viral growth loop, especially if your product complements workspaces, documentation, productivity, or async collaboration.
You stayed till the end, your second brain would be proud 🧠✨
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